Imperial honey
the present general conditions of sale apply to all sales concluded by the means of the site

Article 2 : Order

We undertake to accept your order under the terms of these general conditions of sale as soon as your payment is "payment accepted"

Please note that we will fulfil your order within the limits of our available stocks or subject to the stocks available from our suppliers. When you place your order, we will inform you of the availability of the products you wish to purchase. However, if despite our vigilance the products are temporarily unavailable (out of stock, reissue, etc.) after your order, we will inform you by e-mail and refund you or return the product(s). If the products prove to be permanently unavailable (out of stock, unreleased books, etc.) after you have placed your order, we will automatically cancel your order and inform you by e-mail.

By confirming your order, you accept all of these general terms and conditions of sale, which are made available to you on the site, and acknowledge that you are fully aware of them, thereby waiving the right to rely on any contradictory document, in particular your own general terms and conditions of purchase. This confirmation, together with all the data we have recorded, will constitute proof of our transactions.

www.miel impé cannot be held responsible for any delay in marketing.

Article 3 : Prices

The prices indicated in euros are deemed net, excluding shipping costs. They may be modified at any time without prior notice, but the articles will be invoiced on the basis in force at the time the order is registered.
We reserve the right to modify our prices at any time, but we undertake to apply the rates in force which will have been indicated to you at the time of your order.

All our prices are defined in euros and in accordance with European Community regulations.

The price is payable in full and in a single instalment when the order is placed. All orders are invoiced and payable in euros. For deliveries outside mainland France, any customs duties or local taxes are the responsibility of the recipient.

Article 4 : Payment

Payment for your purchases can be made by credit or debit card. We accept Carte Bleue, Visa and Eurocard/Mastercard via a payment module. You will need to enter your card number and expiry date in the appropriate field (secured by SSL encryption).

By PayPal, we will send your order once payment has been received (if your payment is deferred, you will receive your order only when the sum has been released).

Article 5 : Delivery

Packages are sent via Colissimo or UPS. we are not responsible for the loss, theft, breakage or delay of a delivery (we do our best to send the parcel as soon as possible, you can also track the status of your parcel using the e-mail we send you after placing your order)

We are not responsible for any incorrect address given by you when placing your order. If you need to return the parcel, you will have to pay the shipping costs.
If you receive your parcel in an apparent poor condition, refuse it and make a reservation so that you can file a complaint and claim compensation from the carrier

Article 6 : Right of withdrawal and refund

Without prejudice to the legal provisions relating to product conformity, the customer has a period of 15 days from receipt of the product(s) ordered to exercise his right of withdrawal from Miel impérial.

To exercise his right, the customer must return, at his own expense, the product(s):
With their packaging clean and intact

To the following address: FAIZA BOUZID (miel imperial)
22 E rue voltaire

We reserve the right to refuse a refund if one of the above conditions is not met.

If the product is broken, lost, stolen or damaged by the carrier when it is returned, we are not responsible.

The refund of the returned product(s) is made by PayPal, cb or bank transfer.